We are seeking an experienced Senior Property Manager & Office Manager to join our leadership team. Reporting directly to ownership, this senior-level role combines property management and operational oversight, acting as a key representative for our portfolio of commercial, industrial, and residential properties.
The ideal candidate is highly organized, proactive, and self-motivated, with extensive property management experience. You should be ready to “hit the ground running,” managing day-to-day operations while providing leadership to office staff.
This is a fully onsite role based out of their Mississauga head office.
Key Responsibilities
Property Management
- Oversee a portfolio of 30+ buildings and 250+ tenants across commercial, industrial, and residential sectors.
- Manage day-to-day tenant relations and resolve issues efficiently.
- Support leasing activities, including:
- Screening prospective tenants through background and reference checks
- Preparing and reviewing lease renewals, amendments, and assignments
- Negotiating lease transactions and reviewing lease documentation
- Ensuring all documentation and handover requirements are complete prior to unit occupancy
- Track vacancies and unit availability
- Enforce lease agreements and building policies
- Coordinate move-ins and move-outs for tenants
- Oversee rent collection, monitor delinquencies, and address repeat late payments, including issuing collection notices
- Prepare monthly financial and operational reports
- Calculate annual rent and TMI adjustments and update rent collection software accurately
- Review and approve bills, reconciliations, and tax-related matters
- Prepare and manage operating budgets and long-range capital plans
- Evaluate quotes and estimates for property maintenance and other contracts
- Proficiency with Yardi property management software is required
- Respond promptly to tenant inquiries via phone and email
Office Management
- Oversee daily office operations and staff
- Maintain and update office policies and procedures related to property maintenance
- Track invoices and ensure timely processing
- Schedule and prioritize competing demands, coordinate requests, and resolve conflicts
- Maintain organized digital files, shared drives, and documentation systems
- Support executive leadership with operational priorities and business processes
- Assist with phone calls and email correspondence related to tenants and properties
Qualifications
- 5+ years of experience in commercial property management; experience with some residential as well is an asset
- Property management certification is an asset
- Strong understanding of budgets, recoveries, reporting, and lease administration
- Excellent written and verbal communication skills; able to craft professional correspondence and resolve conflicts effectively
- Proficiency in Microsoft Office and property management software (Yardi required)
- Highly organized, detail-oriented, and able to manage multiple priorities under pressure
- Strong interpersonal skills with the ability to interact confidently with tenants, contractors, and leadership
AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team.
The posted salary range reflects expected compensation for this role in accordance with Ontario pay transparency requirements. Actual compensation will be determined based on the successful candidate’s experience, skills, and qualifications and may fall anywhere within the range.
