JOB-36270

About Our Client
Our client, one of Toronto's top destinations for holistic health and wellness, is seeking someone with high-end retail sales, alongside Medispa or medical receptionist experience. The location includes an event space, fitness studio, and medi spa, side by side with functional nutrition, genetic testing, and other cutting-edge solutions. Because of the strong focus on nutrition and genetic testing, all candidates must be comfortable speaking to clients about these types of topics when they call or walk in with questions. There is an hourly base plus great commissions with fairly standard business hours.

Responsibilities
As part of the Operations team, the Sales Receptionist will be responsible for performing a diverse range of functions including but not limited to:

• Welcome and greet guests upon their arrival at the office promptly.
• Guide visitors to the appropriate individuals and offices.
• Manage incoming phone calls by answering, screening, and forwarding them as needed.
• Maintain the reception area's cleanliness and appearance, ensuring it is well-stocked with necessary supplies such as pens, forms, and brochures.
• Offer accurate and basic information to individuals in person, as well as via phone and email.
• Handle the sorting and distribution of daily mail and deliveries.
• Uphold office security by implementing safety protocols and controlling access through the reception desk, including monitoring the logbook and issuing visitor badges.
• Procure supplies for the front office and maintain inventory levels.
• Update calendars and organize meetings.
• Coordinate travel arrangements and accommodations, and prepare relevant vouchers as required.

Qualifications
The following are the minimum requirements to be considered for this role

• Experience with medical reception, administration, office management, and IT is beneficial
• Proficient in computer skills; familiarity with Zenoti or CHS EMR software is advantageous
• Full-time position with weekday availability; occasional weekend and statutory holiday shifts may be required
• Competitive compensation package with significant growth opportunities, including commissions
• Excellent time management and organizational skills for timely follow-up with customers on outstanding issues
• Professional, efficient, detail-oriented, results-focused, self-starter
• Excellent written and oral communication skills with patients, clients, suppliers, and team
• Appropriate Diploma or Degree and a minimum of 2 years of work experience in Canada