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Our client in the tech space is scaling their go-to-market engine and need a single owner to connect Marketing, Sales, and Customer Success through systems, data, and process. Today, revenue teams are growing quickly - but without centralized ownership of reporting, infrastructure, and data quality, teams operate reactively, insights are inconsistent, and technical debt accumulates.

The Revenue Operations Manager will define and execute the vision for revenue operations. You will oversee the GTM technology stack, establish reporting standards, improve data quality, and build the infrastructure leadership relies on to make decisions. This is a hands-on role for someone who thinks in outcomes, not tasks, and who pairs every insight with a recommendation.

This is a hybrid role based out of their downtown office (2 days a week onsite).

What You’ll Own

GTM Systems & Technology

• Own configuration, administration, and continuous improvement of the CRM platform

• Manage the broader GTM technology stack and evaluate new tools as the business evolves

• Ensure integrations and data flows create a reliable single source of truth

• Reduce technical debt and improve system scalability

Reporting, Analytics & Insights

• Build and maintain weekly and monthly reporting used by senior leadership

• Respond to ad hoc analysis requests with context and clear recommendations

• Proactively identify trends across pipeline, conversion, retention, and expansion metrics

• Translate data into actionable insights that drive performance improvements

Data Quality & Infrastructure

• Establish and enforce CRM data standards across teams

• Design processes that prevent data decay rather than repeatedly cleaning it up

• Ensure prospecting and account data remains accurate and usable across functions

• Support account-level data structures that enable scalable account-based strategies

RevOps Strategy & Roadmap

• Own the RevOps roadmap, including intake, prioritization, and stakeholder communication

• Push back thoughtfully when needed and align work to measurable impact

• Define baseline metrics for initiatives and measure post-launch improvements

• Lead cross-functional projects and remove operational roadblocks

• Hire and develop additional RevOps talent as the organization grows (if senior level)

What We’re Looking For

Required Experience

• 5+ years in Revenue Operations, Sales Operations, or a related GTM function

• Experience managing others (required for Senior Manager level; preferred for Manager level)

• Hands-on CRM administration experience, including workflows, pipeline configuration, and reporting

• Experience with Salesforce administration and CRM best practices

• Demonstrated ability to move from raw data to insight to strategic recommendation

• Proven experience owning and managing a roadmap across multiple stakeholders

• Strong data governance instincts and experience building hygiene processes from scratch

• Experience supporting Marketing, Sales, and Customer Success simultaneously

• Background in B2B SaaS or tech-enabled services environments

Nice to Have

• Experience with sales engagement, conversation intelligence, customer success, and data enrichment tools

• Experience designing account-level data architecture to support account-based go-to-market strategies

What Success Looks Like

First 30 Days

• Conduct a structured listening tour across Marketing, Sales, and Customer Success

• Audit the CRM instance and GTM tech stack

• Assess current reporting quality, data health, and request intake processes

• Review and evaluate the existing RevOps roadmap

First 90 Days

• Deliver improved weekly and monthly GTM reporting with clear ownership and cadence

• Establish standardized account-level attributes to support scalable targeting

• Present a refined RevOps roadmap with clear prioritization and measurable impact

• Demonstrate early wins through improved reporting clarity or data quality improvements

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  AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team.