Summary:
The Quality Manager is the key person who guides our strategy and implementation of our business quality management processes to make sure that our customers get the highest quality products and services.
Responsibilities:
- Work with engineering, QE, and supply chain personnel on supplier and individual part qualifications
- Develop and upkeep the ASL (Approved Supplier List) and have annual quality/capacity audits with key suppliers
- Coordinate with supply chain the proper containment, return/rework, and corrective actions for quarantine parts
- Establish the documented quality management system based upon the ISO 9001-2015 criteria
- Oversee incoming material and outgoing finished goods for quality control/quality assurance
- Be a customer advocate and work with them to address any quality concerns that they have in regard to the products that we ship them
- Work with internal Project management and external customers to coordinate activities in PD, PE, supply chain, manufacturing and operations such that they are performed under the proper guidelines as highlighted in the QMS
- Oversee and validate the training of the organization in quality management system processes and update them on any changes
- Develop and track monthly quality metrics/KPIs for the organization
- Provide PPE (personal protective equipment) recommendations for manufacturing floor personnel and work with supply chain to source it
- Coach, mentor, and develop quality tech, engineers and HSE personnel
Preferred Experience/Qualifications:
- 8 - 10+ years experience as a quality manager supporting a manufacturing/service operation
- Minimum of 8 years of supervisory experience in a manufacturing environment.
- Previous experience working within an ISO-9001-2015 certified manufacturing shop
- Experience defining and documenting quality management procedures
- QMS (Quality Management System) audit experience
- Shop floor manufacturing operations experience
