We are seeking a Property Manager to join a dynamic team overseeing a portfolio of Class A commercial office buildings in Downtown Toronto totaling over 1 million square feet. This role focuses on delivering an exceptional tenant experience, managing operating and capital budgets, and ensuring best-in-class building operations and maintenance.
Key Responsibilities
Tenant & Stakeholder Relations
- Build and maintain strong relationships with tenants, vendors, and key stakeholders through regular engagement
- Enhance tenant satisfaction by leading innovative tenant engagement initiatives
- Promote sustainability programs and effectively communicate property policies, procedures, and events
- Provide leadership and guidance to the property management team to ensure high levels of service delivery
- Collaborate with leasing and construction teams to coordinate tenant improvements, capital projects, and move-ins/outs
- Maintain professional and responsive communication in all daily building operations
Financial & Budget Management
- Prepare and manage annual operating and capital budgets, including variance analysis and reporting
- Produce monthly and quarterly reports for ownership, including forecasts, variance reports, executive summaries, and receivables tracking
- Work closely with property administration and accounting to ensure accurate lease administration (Yardi experience preferred)
- Oversee accounts receivable and collections to ensure timely processing
- Support year-end reconciliations and tenant billings
- Issue work orders and purchase orders in line with approved budgets
Operations Management
- Lead, mentor, and motivate staff and service providers through regular feedback and performance management
- Ensure compliance with all applicable regulations and standards
- Implement and oversee preventative maintenance programs and operational best practices
- Identify and implement cost-saving and efficiency-driven initiatives
- Coordinate service contracts, including tendering and vendor management
- Conduct routine property inspections
- Support preparation and review of rental notices and tenant communications
- Maintain up-to-date tenant manuals, property rules, and contractor guidelines
- Lead submissions for industry awards and recognition programs
Qualifications
- 3–5 years of progressive experience in commercial property management, preferably within an office portfolio
- Experience working with third-party management and client-facing environments is an asset
- Bachelor’s degree preferred
- Strong financial and business acumen
- Proven leadership and relationship management skills
- Self-motivated with a proactive, solutions-oriented mindset
- Strong attention to detail, organizational skills, and ability to meet deadlines
- Customer service–focused with a collaborative team approach
- Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with Yardi is an asset
- Demonstrated ability to implement innovative operational and technological improvements
AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team.
The posted salary range reflects expected compensation for this role in accordance with Ontario pay transparency requirements. Actual compensation will be determined based on the successful candidate’s experience, skills, and qualifications and may fall anywhere within the range.
