We are seeking an experienced Project Manager to lead the successful delivery of a diverse portfolio of projects using both Waterfall and Agile methodologies. Projects may include implementing enterprise systems, launching new products and services, and driving operational improvement initiatives.
Reporting to the Senior Manager, Enterprise Project Management Office (ePMO), you will be responsible for managing the full project lifecycle—from planning and execution through implementation, go-live, post-launch support, and project closure. You will be accountable for delivering projects within scope, schedule, budget, and quality expectations while ensuring adherence to established project management standards and governance.
This is a hybrid role (2 days in office) based out of their Vaughan location and will require working 1-2 weekends a month.
Key Responsibilities
Project Governance
- Apply and promote established project governance frameworks, methodologies, and best practices across project teams and business stakeholders.
- Ensure project compliance with organizational standards, processes, and reporting requirements.
Leadership & Team Management
- Build, lead, and motivate cross-functional project teams consisting of internal stakeholders, external vendors, and matrix partners.
- Foster a collaborative environment built on trust, accountability, and transparent communication.
Stakeholder Communication
- Develop and tailor communications for technical teams, business stakeholders, and senior leadership.
- Manage stakeholder expectations and provide regular updates on project progress, risks, issues, and milestones.
- Partner closely with project sponsors to ensure alignment throughout the project lifecycle.
Project Planning
- Identify and engage all impacted stakeholders to gather business and technical requirements.
- Conduct project analysis, feasibility assessments, solution evaluations, and cost estimates.
- Collaborate with business and technical subject matter experts to define solution requirements and balance business objectives with technical considerations.
- Develop comprehensive project plans, including schedules, milestones, resource requirements, risk mitigation strategies, and critical path activities.
- Ensure change management, operational readiness, and go-to-market strategies are developed and integrated into project plans.
- Document project objectives, scope, deliverables, assumptions, dependencies, and success criteria.
Project Execution
- Manage project delivery against approved scope, budget, schedule, and quality objectives.
- Monitor project financials, risks, issues, dependencies, and overall project health through regular reporting and governance reviews.
- Proactively resolve project challenges while balancing business priorities and customer needs.
- Coordinate with third-party vendors to ensure contractual deliverables are completed on time and meet quality expectations.
- Manage scope changes through established change control processes.
- Coordinate project resources to ensure efficient execution and successful delivery.
- Lead and coordinate system deployments, application upgrades, and production cutovers, including scheduled weekend implementations as required (typically 1–2 weekends per month) to minimize business disruption.
Qualifications & Experience
Required Experience
- 3+ years of project management experience delivering large, complex business or technology projects.
- Experience managing initiatives such as enterprise system implementations, software deployments, integrations, or digital transformation projects.
- Minimum of 3 years of experience leading projects using Agile methodologies, including Scrum, Kanban, or Lean.
- Demonstrated experience across the full project lifecycle, including business requirements gathering, feasibility analysis, solution design, software development lifecycle (SDLC), quality assurance, user acceptance testing (UAT), implementation, change management, and go-to-market planning.
Skills & Competencies
- Strong knowledge of Agile project delivery frameworks and best practices.
- Experience with business analysis, requirements gathering, and all phases of the SDLC.
- Solid understanding of operational readiness, organizational change management, and go-to-market planning.
- Proficiency with project management and collaboration tools such as Google Workspace, Smartsheet, and Monday.com is an asset.
- Strategic thinker with strong planning, problem-solving, and decision-making capabilities.
- Excellent communication, stakeholder management, negotiation, facilitation, and business writing skills.
- Ability to clearly communicate project scope, budget, schedule, risks, issues, and overall status to leadership and project stakeholders.
- Highly organized, adaptable, and resourceful, with strong leadership, analytical, conflict resolution, and troubleshooting abilities.
- Flexibility to support planned system deployments and go-live activities outside standard business hours, including occasional weekends.
Preferred Qualifications
- Project Management Professional (PMP) and/or Agile Certified Practitioner (PMI-ACP) certification.
- Scaled Agile (SA), Certified ScrumMaster (CSM), or equivalent Agile certification.
- Bilingual proficiency in English and French is considered an asset.
AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team.
The posted salary range reflects expected compensation for this role in accordance with Ontario pay transparency requirements. Actual compensation will be determined based on the successful candidate’s experience, skills, and qualifications and may fall anywhere within the range.
