Recruiting in Motion is a successful and dynamic professional employment agency that has become deeply integrated into Metro Vancouver’s business sector as the go-to agency for the recruitment and placement of outstanding employees. BC-owned and operated, we ensure all our candidates — temporary, contract, permanent, or executive — are provided with exciting and impressive employment opportunities. In fact, we are ranked as one of Growth 500 Canada's fastest growing companies and we represent BC's TOP Employers!
About our Client
Our client, a well-established company providing law services to preeminent corporations and financial institutions, is looking for an experienced OFFICE SERVICE TEAM LEAD to join their team, on a permanent basis, in the Vancouver office. As the team lead, you bring a can-do attitude and a flexible approach to working. This is a fantastic opportunity for candidates who are seeking a new challenge. If this matches what you are looking for, then look no further! Apply today!
Salary ranges from
70-85k
Responsibilities:
- Coordination of the workflow for business centre, reception, and catering staff members including scheduling breaks and coverage for team members as necessary (sick days/vacation)
- Ensure team members are appropriately cross-trained
- Assist with the training and mentorship of all new support staff
- Serve as office point-of-contact for building-directed maintenance and workplace-related requests
- Assist with office service functions such as copying, faxing, processing mail, courier, catering, reception, basic AV, furniture rearrangements, and minor facility-related requests (this is a hands-on role)
- Oversee the maintenance of office supplies for the location; placing orders with attention to cost savings and coordinating the replenishment of stock as necessary
- Assist with the reconciliation of invoices for Office Services & Facilities for this location
- Ensure that all production equipment and multi-function devices are working at optimal performance and serviced/stocked as necessary
- Responsible for the Quality Control of the documents produced by the business centre as well as ensuring on-time completion of all requests; liaising with firm members as required
- Oversee boardroom set-ups including furniture rearrangements and equipment requirements
- Work with the Manager of Office Services & Facilities to maintain the facility including access cards, maintenance, general upkeep, and coordinating contractors
- Serve as a member of the Joint Health & Safety Committee and as an Emergency Coordinator
- Assist with office tours for new hires, including providing an overview of emergency evacuation and first aid procedures
- Assist with the coordination of sky garden events, including extensive furniture rearrangements and equipment requirements, often outside of regular business hours
- Assist with the coordination of student rotation moves and computer setups
- Assist with the coordination of office moves/clean-ups including, attention to ergonomic considerations, adjusting desk heights and monitor arms, picture hanging, minor office repairs, and miscellaneous "handyperson" duties
- Assist with the organization and maintenance of on-site storage
- Serve as a point person when the Office Services & Facilities Manager is away
- Provide superb client service to all lawyers, legal assistants, and business services employees
- Embody a strong customer service ethic within the local office and national team
- Able to think strategically and work tactically as required
- Ensure maintenance of service level agreements
- Prepare and present information and recommendations concerning operational effectiveness to local and national management.
Qualifications:
- 5-7+ years of similar experience (Law Firm or Professional Services firm is an asset)
- 3+ years of experience managing or leading a team
- Completion of secondary school education is essential
- Level 2 First Aid Certification (or be willing to attend Level 2 First Aid training)
- Ability to meet multiple and/or expected deadlines in a demanding environment
- Must be flexible and able to work a variety of shifts, including outside of regular business hours
- Strong skills to multitask and set priorities
- Excellent Customer Service skills
- Strong communication skills, both verbal and written
- Impeccable attention to detail
- Proficiency in technical, analytical, computer, and database skills; proficient in Microsoft Office suite
- Ability to work independently and as a member of a team
- Excellent judgment regarding confidential and sensitive matters
- Must be able to lift 50lbs on a regular basis
NOTE: The role requires the flexibility to work between 7:30 am - 6:00 pm, as well as overtime on occasions
How to Apply
All applicants must have legal permission to work in Canada and require a valid Work Permit and Social Insurance Number.
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We are Vancouver's #1 Employment Agency and represent BC's top employer!
