NOTICE: There has been an increase in online scammers falsely representing recruiting and staffing agency representatives, including Recruiting in Motion professionals. At RIM, we never request payments or personal information via unsolicited messages. Please be diligent and avoid clicking on unverified links and, if in doubt, contact us directly.

Skip to main content

Submit Your Resume and Grow Your Career

We're here to help set your job search in motion.

Help Desk Technician

Toronto, ON

Posted: 10/21/2025 Employment Type: Contract Specialization: Information Technology Job Number: 33960

Job Description

About Our Client

Our Toronto based client is looking for a Help Desk Technician to support their office staff, and infrastructure for a 10 month contract opportunity.

Responsibilities

• Answer Help Desk calls/e-mails providing first level technical support to staff
• Use Ivanti Help Desk system to track and monitor support calls
• Provide support to end users using remote tools
• Provide support for Windows Operating systems (Windows 10/11)
• Provide end user support related to network connectivity, wireless access, printing, basic user account administration, user profile configuration, group folder access etc.
• Provide support for Microsoft 365
• Install approved software on computer systems
• Provide end-user support for Cisco VOIP
• Create and maintain technical documentation as needed
• Participate in quality improvement initiatives, support the maintenance of a safe and healthy work environment and advance a culture of client/patient safety through work and daily practices
• Other duties as assigned

Qualifications

• Minimum one year directly related technical experience, preferably in a Help Desk or Service Desk environment.
• College degree in Computer Science or equivalent.
• Well-developed troubleshooting and decision-making skills to quickly resolve technical issues and to escalate unresolved issues in a timely and appropriate manner
• Experience supporting Microsoft Windows 10/11 operating systems
• Knowledge and understanding of Active Directory
• Experience working with Windows Administration Tools
• Demonstrated knowledge of TCP/IP and experience using related troubleshooting tools
• Experience using and supporting Microsoft Office/Microsoft 365
• Team oriented with excellent interpersonal skills
• Excellent communication skills (both written and verbal)
• Excellent documentation skills
• Well-developed customer service skills
• Demonstrated organizational skills with the ability to prioritize concurrent issues
Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Toronto, ON

Ready to take the next step in your career? Explore exciting job opportunities in the thriving area surrounding Toronto, Ontario. Known for its diverse cultural landscape, vibrant arts scene, and bustling professional opportunities, Toronto is a city brimming with charm and endless growth potential. From the iconic CN Tower and world-renowned art galleries like the AGO to the lively theater scene and beloved sports teams like the Raptors and Maple Leafs, Toronto offers a rich tapestry of experiences for job seekers. Consider launching your career in this dynamic region and unlock a world of possibilities. Browse our job listings now and begin your journey towards success in Toronto and its surrounding areas.