Position ID # 35619
Title: E-Commerce Manager
Location: Scarborough, ON
Work Model: On-site, 5 days per week
Compensation: $68,000 – $90,000+ base salary, plus bonus opportunity
About Our Client:
Our client is a privately owned, entrepreneurial technology hardware distribution and resale business with a growing B2C e-commerce division. The company works with a broad range of technology, electronics, gaming, computer, networking, audio/video, and related product categories, supporting online sales across multiple marketplace channels.
This is an excellent opportunity for an e-commerce professional who enjoys building something, not simply maintaining an existing online store. The successful candidate will take ownership of a growing business segment, expand marketplace partnerships, lead a small team, and help drive continued sales growth in a fast-moving, hands-on environment.
The ideal candidate will be highly analytical, commercially minded, relationship-driven, and comfortable operating in a privately owned, start-up-like environment where priorities can shift and independent problem-solving is valued.
Responsibilities:
- Manage and grow the company’s B2C e-commerce marketplace business across existing and new online channels.
- Identify, evaluate, and help launch new marketplace opportunities beyond traditional Amazon and Shopify channels.
- Develop and maintain relationships with marketplace partners, account managers, and key external decision makers.
- Negotiate, coordinate, and support marketplace promotions, visibility opportunities, product positioning, and sales growth initiatives.
- Oversee a team of approximately six employees involved in e-commerce operations, marketplace support, order flow, listings, and related activities.
- Monitor marketplace performance, sales trends, inventory movement, profitability, customer experience, and operational metrics.
- Use data and reporting to identify opportunities for revenue growth, improved product performance, and stronger marketplace execution.
- Work closely with internal teams, including operations, warehouse, purchasing, customer service, and leadership, to ensure inventory, fulfillment, and customer commitments are met.
- Support the coordination of logistics, fulfillment, order processing, and marketplace requirements to ensure smooth execution.
- Create, improve, and document workflows that allow the e-commerce function to scale effectively.
- Proactively identify process gaps, operational issues, and marketplace opportunities, and recommend practical solutions.
- Contribute to a culture of ownership, accountability, collaboration, and continuous improvement.
Qualifications:
- Previous e-commerce, marketplace, online channel, or retailer.com experience is required.
- Experience working with online marketplaces beyond Amazon and Shopify is strongly preferred.
- Strong understanding of marketplace account management, online sales channels, product listings, promotions, fulfillment coordination, and customer experience.
- Demonstrated ability to build and maintain relationships with external partners, vendors, marketplace contacts, or account managers.
- Strong analytical skills with the ability to review data, identify trends, and translate insights into action.
- Highly organized and detail-oriented, with the ability to manage multiple priorities, timelines, and moving parts.
- Comfortable working in a hands-on, entrepreneurial environment with ambiguity and limited structure.
- Previous experience leading, supervising, delegating to, or mentoring a team is considered a strong asset.
- Strong communication, negotiation, problem-solving, and follow-through skills.
- Experience in technology hardware, consumer electronics, distribution, wholesale, resale, retail, or related product categories is an asset.
- Familiarity with digital marketing, SEO, online advertising, or marketplace promotional strategies is an asset.
- Post-secondary education is considered beneficial but is not required.
- Must be able to work on-site in the Scarborough office five days per week.
Why This Opportunity:
This role is well suited to someone who wants to take ownership of a growing e-commerce business segment and make a measurable impact. The successful candidate will have the opportunity to expand marketplace partnerships, influence sales growth, improve internal processes, and help shape the future direction of the company’s online business.
Note: AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team.
The posted salary range reflects expected compensation for this role in accordance with Ontario pay transparency requirements. Actual compensation will be determined based on the successful candidate’s experience, skills, and qualifications and may fall anywhere within the range.
