About Our Client:
Our client is seeking a detail-oriented Customer Support Coordinator for a temporary role supporting reporting, pricing, customer data, and day-to-day operational activities. This position works closely with sales, operations, and logistics teams.
Key Responsibilities
- Track customer volumes, promotions, pricing, and KPIs using Excel and SAP
- Analyze KPI data and prepare reporting summaries
- Maintain customer reports, product data, price lists, and catalogues via customer portals
- Support shipping and logistics, including label creation (Purolator), packaging, and coordination
- Assist with new product development and sample tracking
- Perform administrative tasks, including CRM and SharePoint maintenance
- Manage POS inventory, stocking, and storage, including light manual lifting
Required Skills & Experience
- Strong Excel skills (Pivot Tables and VLook Ups)
- Experience with ERP systems and CRM platforms
- Comfortable managing customer portals and product data
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities and support hands-on tasks
AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team.
