About Our Client

Our client, a manufacturing company in the surrounding Vaughan area, is currently looking for a Customer Service Representative to join their team on a permanent basis.

Responsibilities

• Process customer orders through EDI, email, and fax
• Prepare and issue invoices
• Coordinate shipments and prepare all related documentation
• Maintain accurate inventory and production reports
• Respond to customer inquiries and address quality concerns promptly
• Monitor order status throughout the production process and communicate updates as needed

Requirements

• University or College degree will be considered an asset
• Previous customer service experience, ideally within a manufacturing environment
• Strong verbal and written communication skill​s
• Attention to detail and the ability to use Excel
• Technical aptitude with ERP experience
• Excellent communication skills