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About Our Client
Our service-based client in Mississauga is looking for multiple Credit and Collections Specialists for a 6-9 month engagement.
Responsibilities
As the Credit and Collections Specialist you will resolve internal and external account queries, Collections Specialists are expected to monitor client accounts and notify clients when payments become overdue. Overall responsibility for the collection of accounts receivables lies with the Collections Specialist. You will manage all customer inquiries, including providing detailed customer reconciliations and statements as required, resolving payment disputes, and processing payments and refunds. The Credit and Collections Specialist will monitor client accounts and review accounts in arrears to ensure appropriate actions are taken. You will also be responsible for reporting for all customer accounts.
Qualifications
Three to five years of experience as a Collections Specialist, Accounts Receivables, or Billing role.
You will have exceptional communication skills, and be willing to make a high volume of customer calls per day.
Ideally, have schooling or working experience within an accounting department.
AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team.
