The Opportunity
We’re working with a growing organization looking to bring on a Manager, Credit & Collections to lead their AR function. This role will focus on team leadership, process improvement, and driving overall collections performance in a fast-paced environment.
What You’ll Do
- Lead and develop a team responsible for collections and accounts receivable
- Monitor performance metrics (aging, recovery, cash flow) and provide actionable insights
- Improve processes, systems, and workflows to increase efficiency and accuracy
- Oversee collections strategy, including escalations and external partners
- Partner with internal teams to resolve issues and enhance the customer experience
- Ensure compliance with internal policies and applicable regulations
What We’re Looking For
- 5+ years in Credit & Collections, with leadership experience
- Strong understanding of AR, collections strategy, and performance metrics
- Experience with reporting tools and systems (ERP/CRM/Excel)
- Hands-on leader who can drive results and build a strong team culture
- Strong communication and problem-solving skills
Why Consider This Role
- Leadership position with real impact on operations
- Opportunity to streamline processes and build out best practices
- Stable environment with strong internal collaboration
AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team.
The posted salary range reflects expected compensation for this role in accordance with Ontario pay transparency requirements. Actual compensation will be determined based on the successful candidate’s experience, skills, and qualifications and may fall anywhere within the range.
