Position ID: # 33209
Position: Client Services Coordinator – Marketing Operations
Location: Hybrid – Aurora, Ontario (typically 3 days/week on-site)
Employment Type: Full-time, Permanent
Compensation: Competitive base salary + benefits


About Our Client:

Our client is a nationally recognized leader in print and marketing fulfillment, serving top-tier retail and consumer brands across Canada. With state-of-the-art production facilities and a focus on operational excellence, they help clients bring complex in-store marketing campaigns to life. They are currently seeking a proactive Client Services Coordinator – Marketing Operations to join their signage and campaign execution team. This hybrid role is based in Aurora, ON, and typically requires three days per week on-site.

Responsibilities:

• Coordinate in-store promotional signage programs for mid-to-large-scale retail campaigns
• Participate in client briefings and clarify campaign requirements
• Develop and manage distribution lists and campaign data using internal systems
• Prepare project estimates and maintain client-specific rate cards
• Create and distribute production documentation; coordinate schedules with internal teams
• Act as liaison between production, kitting, shipping, and external suppliers
• Support innovation and special projects through production with team lead guidance
• Maintain accurate invoicing and track additional billable services
• Generate campaign reports and track KPIs, inventory, and fulfillment metrics
• Handle customer issues professionally with support from supervisors

Qualifications:

• Post-secondary education in Graphic Communications, Marketing, or a related field
• 3+ years of experience in print production, client services, or marketing operations
• Knowledge of in-store signage workflows and print production processes
• Proficient in Microsoft Word and Excel
• Experience with inventory, kitting, or campaign tracking tools is a plus
• Excellent organizational, time management, and communication skills
• Comfortable working in a fast-paced, client-focused environment

Note:
We appreciate and thank all applicants for their interest in the role. However, only candidates who meet the qualifications and requirements of the position will be contacted for further consideration.