Our reputable client is seeking a highly strategic and execution-focused Operations Manager & Chief of Staff to partner directly with the President and Co-Founder of a fast-growing commercial real estate organization. This is a high-impact leadership role designed for a business-minded operator who thrives in fast-paced environments and plays a central role in driving organizational performance.
Acting as an extension of the President, you will lead cross-functional coordination, oversee key business initiatives, and ensure seamless execution across the organization. This role blends strategic planning with hands-on operational leadership, requiring someone who can move fluidly between high-level decision support and day-to-day business execution.
This is a full-time, on-site position based in Toronto, Ontario.
Key Responsibilities
- Serve as a strategic partner to the President, translating vision and priorities into actionable plans and measurable outcomes
- Lead cross-functional coordination across construction, leasing, operations, and property management to ensure alignment and execution
- Drive accountability across teams by tracking key initiatives, deliverables, and performance against deadlines and business goals
- Oversee and monitor core business operations, including construction progress, leasing pipelines, and property performance
- Prepare executive-level briefings, dashboards, and reports to support data-driven decision-making
- Identify operational inefficiencies and implement scalable processes, systems, and workflows to improve organizational effectiveness
- Support strategic planning, budgeting, and financial tracking across projects and business units
- Act as a central communication hub between executive leadership and internal teams, ensuring clarity and alignment
- Lead and support special projects and business initiatives from conception through execution
- Maintain visibility across all active projects and proactively resolve bottlenecks or risks
- Represent the President in meetings, ensuring priorities are advanced and outcomes are achieved
- Conduct site visits to ensure alignment between corporate strategy and on-the-ground execution
- Oversee executive operations including calendar prioritization, communications, and travel logistics as needed
- Handle sensitive information with a high degree of professionalism, discretion, and sound judgment
Qualifications & Experience
- 5+ years of experience in a Chief of Staff, Operations Manager, Business Manager, or senior executive support role
- Strong business acumen, ideally within commercial real estate, construction, or a related industry
- Proven ability to manage complex projects, budgets, and cross-functional initiatives
- Advanced proficiency in Microsoft Office (particularly Excel), with strong analytical and reporting capabilities
- Demonstrated experience building processes, improving workflows, and driving operational efficiency
- Exceptional organizational, project management, and prioritization skills
- Strong communication and stakeholder management skills, with the ability to influence across all levels
- Highly proactive with the ability to anticipate needs, think strategically, and execute independently
- Experience with project management and reporting tools is an asset
- Bachelor’s degree in Business Administration or a related field preferred
- High level of professionalism, discretion, and sound judgment
- Access to a vehicle and willingness to travel between sites as required
AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team.
The posted salary range reflects expected compensation for this role in accordance with Ontario pay transparency requirements. Actual compensation will be determined based on the successful candidate’s experience, skills, and qualifications and may fall anywhere within the range.
