Submit Your Resume and Grow Your Career

Recruiting in Motion is a successful and dynamic professional employment agency that has become deeply integrated into Metro Vancouver’s business sector as the go-to agency for the recruitment and placement of outstanding employees. BC-owned and operated, we ensure all our candidates — temporary, contract, permanent, or executive — are provided with exciting and impressive employment opportunities. In fact, we are ranked as one of Growth 500 Canada's fastest-growing companies and we represent BC's TOP Employers!

About our Client

Our client, a large provider of Heating, Electrical, and Home Repair services looking for a permanent full-time CSR to join their Port Coquitlam team. Reporting to the Regional Sales Manager, CSRs are the main point of contact for our customers and internal staff with reference to regional portfolios. If you are looking for the next step in your career, then look no further - Apply today!
Salary ranges from 46K to 58K annually.


Responsibilities

• Respond promptly to customer calls, addressing their requests effectively.
• Process documents quickly, ensuring files are accurate, complete, and sent to the correct departments.
• Keep customers informed on documentation and service needs.
• Manage service orders and ongoing administrative tasks.
• Communicate daily, providing administrative assistance and reporting.
• Attend meetings and assist with new customer presentations as needed.
• Resolve issues related to services, billing, and accounting.
• Work with CSRs, Client Experience Representatives, and Operations to improve procedures.
• Join regular meetings with the Regional Sales Manager and CSR Team to manage tasks and optimize team performance.
• Assist in testing and supporting new processes and IT initiatives.

Qualifications

• Must have experience in a fast-paced customer service role.
• Highly motivated to deliver exceptional customer service.
• Strong interpersonal, time management, and communication skills (written and verbal).
• Positive, enthusiastic, and confident approach.
• Excellent organizational skills with the ability to multi-task and maintain attention to detail.
• Flexible, responsive, and able to exercise good judgment.
• Team-oriented with the ability to work independently.
• Proficient in MS Word, Excel, PowerPoint, and Outlook and dispatching software like Service Fusion.

How to Apply

All applicants must have legal permission to work in Canada and require a valid Work Permit and Social Insurance Number.

Good jobs go fast. Don't wait apply today!

Visit our website www.recruitinginmotion.com for a complete listing of all our exciting job opportunities. There is no fee to job seekers.

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