Job Title: Business Analyst (BA)
Location: Vaughan (2 days onsite per week, remote work for the remaining days)
Job Type: Permanent or Contract (open to both options)

Overview:
We are looking for a skilled Business Analyst to facilitate the migration from Microsoft 365 to Google Workspace within the manufacturing sector. The ideal candidate will play a key role in understanding the current state of the Microsoft 365 environment, defining the desired future state with Google Workspace, and ensuring a smooth transition with minimal disruption to business operations.

Key Responsibilities:

1. Requirements Gathering and Analysis:

   • Conduct interviews and workshops with stakeholders to understand their needs, workflows, and challenges in the current Microsoft 365 setup.

   • Document detailed functional and non-functional requirements for the Google Workspace environment, covering areas like:

     • Email migration and configuration

     • File storage and sharing (Drive, Shared drives)

     • Collaboration tools (Docs, Sheets, Slides, Meet)

     • Calendar and scheduling

     • Security and compliance requirements

     • Integration with other business applications

   • Analyze current data and usage patterns to identify optimization opportunities.

   • Document the current Microsoft 365 environment, including SharePoint structures, shared mailboxes, and user permissions.

2. Process Mapping and Redesign:

   • Map existing business processes that rely on Microsoft 365 and identify necessary changes for Google Workspace.

   • Redesign processes to leverage Google Workspace tools and improve efficiency.

   • Identify and document process gaps or inconsistencies.

3. Data Migration Planning:

   • Collaborate with the technical team to develop a data migration plan, covering:

     • Data inventory and assessment

     • Data cleansing and transformation rules

     • Migration timeline and schedule

     • Data validation and verification procedures

   • Ensure data integrity and minimize data loss during migration.

   • Document and implement data retention policies within Google Workspace.

4. Testing and Validation:

   • Develop test plans and test cases to ensure the Google Workspace environment meets requirements.

   • Conduct user acceptance testing (UAT) and gather feedback.

   • Track defects and work with the technical team to resolve issues.

   • Ensure all security and compliance requirements are met.

5. Project Management Support:

   • Assist the project manager with developing project plans, timelines, and budgets.

   • Monitor project progress, identify risks, and resolve issues.

   • Facilitate stakeholder meetings and workshops.

   • Document meeting minutes and action items.

6. Stakeholder Management:

   • Act as a liaison between the technical team and business stakeholders.

   • Manage stakeholder expectations and address concerns.

   • Build and maintain strong relationships with stakeholders at all levels.

   • Keep stakeholders informed on migration progress.

7. Post-Migration Support:

   • Provide post-migration support, ensuring the environment meets the defined requirements.

   • Document new scope requirements and help with future updates.

Required Experience & Skills:

• Proven 5+ years experience as a Business Analyst, ideally in cloud migration projects.

• Familiarity with Lucid for process mapping.

• Knowledge of Smartsheet for project tracking.

• Experience with Asana or similar tools.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal abilities.

• Ability to work independently and collaboratively in a team.