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About Our Client

Our client, a large professional services firm. Is looking for someone to support the continued growth of their business, they're recruiting for a Bilingual Collections Officer to join their team. This person could either work out of their Downtown office in Montreal(3 days in office) or Toronto(3 days in office).

Responsibilities

As part of the Collections team, the Bilingual Collections Officer will be responsible for performing a diverse range of functions including, but not limited to:

• Contacting clients regarding past due payment of accounts
• Working closely with Partners, and various teams within finance to reconcile and resolve receivable matters
• Providing excellent customer service
• Maintaining accurate and up-to-date client files on the Accounts Receivable Collections Systems

Qualifications

The following are the minimum requirements to be considered for this role:

• Bilingual in English and French
• 2+ years previous collection experience; experience working in a professional services firm is a must (legal is preferred)
• Proficient in Microsoft Excel, Word and Outlook
• CMS experience is an asset
• Experience working in a fast paced and high volume environment
• Excellent oral and written communication skills
• Strong interpersonal skills
• Ability to work autonomously at times, as well as the ability to work well in a close team environment
• Strong analytical skills with proven problem solving capabilities