Overview

Our client, a leading firm in the construction industry, is seeking an experienced Accounts Receivables Specialist to join their team. The successful candidate will be responsible for managing collection efforts, maintaining customer account records, and ensuring timely resolution of customer inquiries. This role requires excellent communication skills, a solid understanding of accounting practices, and the ability to collaborate effectively with various internal stakeholders.

Responsibilities

• Initiate and manage collection efforts by communicating with customers through phone, email, or regular mail.
• Maintain detailed notes on customer interactions and collection activities for follow-up purposes.
• Investigate and resolve customer inquiries with a high level of confidentiality and in a timely manner.
• Receive customer payments, prepare daily bank deposits, and post deposits to the accounting system.
• Process customer Visa payment transactions and send approval confirmations.
• Print and distribute customer statements as needed.
• Communicate regularly with Billing Administrators, the Controller, and Project Managers to discuss collection issues and progress.
• Submit requests for customer/vendor credit checks to the credit bureau.
• Handle new customer setup and complete customer direct deposit forms, sending them back to customers when required.
• Prepare weekly, monthly, and quarterly reports as needed.
• Visit the bank for deposits on occasion.
• Lead biweekly or monthly A/R review calls with operational groups to address problem accounts.
• Perform other duties as required.

Qualifications

• Post-secondary education preferred.
• Minimum of 5 years of experience in Accounts Receivable/Collections in a B2B environment, preferably within the construction industry.
• Effective Communication
• Commitment to Continuous Learning
• Strong Problem-Solving and Innovation Skills
• Ability to Work Collaboratively in a Team Environment

Skills, Abilities, and Other Requirements

• Proficient understanding of financial statements, accounting practices, procedures, and techniques.
• Experience with prompt payment legislation and construction liens is an asset.
• Strong organizational and time management skills.
• Proficient in MS Office (Word, Excel, Project).
• Experience with JD Edwards.
• Willing and able to travel locally for business transactions.
• Must possess a valid driver’s license.