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Credit & Collections Specialist
Location: Mississauga | Onsite | 12-Month Contract with Benefits
We’re working with a long-standing client in the transportation and logistics industry to find a Credit & Collections Specialist for a 12-month contract role. This position is fully onsite at their Mississauga office and includes health benefits for the duration of the contract.
In this role, you’ll play a key part in managing the accounts receivable function by focusing on collections, resolving discrepancies, and ensuring accurate account maintenance. You’ll also work closely with internal departments and external partners to ensure payments are received in a timely and efficient manner. Your contributions will directly impact the company’s cash flow and client relationships.
Key Responsibilities:
Set payment collection goals and track progress against targets
Monitor and collect past due accounts by phone and email
Resolve account discrepancies and secure timely payments
Review customer accounts, payment history, and credit status
Recommend updated or improved repayment terms when needed
Perform account and payment reconciliations to ensure accuracy
Maintain and update aging reports to support collection efforts
Respond to internal and external inquiries; resolve disputes or billing issues
Conduct credit checks for new customers and ensure proper due diligence
Apply payments in the absence of a cash application clerk
Escalate delinquent accounts and work with third-party agencies as needed
Identify uncollectible accounts and provide recommendations
Offer feedback to improve AR processes and reporting
Keep customer database accurate and up to date
You’re an organized and driven credit and collections professional who enjoys digging into details, resolving issues, and building strong customer relationships. You’re proactive in your approach and able to work independently while also collaborating with others to get results.
What You Bring:
6+ months of experience in credit & collections, ideally in a fast-paced environment
Post-secondary education in Accounting, Business, or a related field
Certifications related to credit and collections (an asset)
Solid understanding of the accounts receivable lifecycle
Excellent communication and negotiation skills
Strong customer service mindset with a professional and courteous approach
Proficiency in Microsoft Excel and Outlook
Experience in the transportation or logistics industry is an asset
Reliable, trustworthy, and able to manage priorities independently
A long-term 12-month contract with a stable and reputable employer
Health benefits included for the duration of the contract
Monday to Friday schedule, fully onsite in Mississauga
Opportunity to make a real impact on AR performance and customer satisfaction
Supportive team environment and exposure to the transportation industry
